What can I do to reduce Service Desk Calls by โฆ at least 20%?
*** I never really got back to most of these posts. Now days I might just talk about Azure AD *** I have been thinking about iDM tool deployment and have started to think about a benefit that could be unrealised while we think about synchronising connected systems. We could reduce Service Desk calls for...
Cloud could make you look bad
OK I saw this headline and thought here we goโฆ IT warned: Cloud could make you look bad Aussie government CIOs will soon face increasing pressure to explain why in-house ICT services take so long and are so expensive to deploy compared to cloud-based services, Ovum has said. In a research note, director Steve Hodgkinson...