• Things I’ve learned
    I used to write on the Internet, so I’d remember for next time. Now I’m closer to one hundred than Zero,I write some things to remember after lunch.
  • Things I think, I thought
    My Brain is 50% Song lyrics, 30% quotes from Pop Culture and 20% Bullshit. Not always in that order.
  • What can I do to reduce Service Desk Calls by … at least 20%?
    *** I never really got back to most of these posts. Now days I might just talk about Azure AD *** I have been thinking about iDM tool deployment and have started to think about a benefit that could be unrealised while we think about synchronising connected systems. We could reduce Service Desk calls for…
  • #BCC2011 How to Handle Difficult Clients
    One of the best sessions I went to at Bar Camp Canberra 2011 was “How to Handle Difficult Clients” by Danni (@daniib) and Jason (@jhando). I found them both to be engaging speakers although it was mostly a conversation. Which gave me some insight into what it might be like to be a client ish….
  • Low Barometric Pressure
    So why do doors on meeting rooms open inwards? Barometric Pressure as people meeting for reasons of wanting to be in the loop, moving their heads from side to side scanning the room like the clown game in a side show and adding the same value, in effect tourists. Progressively stealing oxygen from the room…
  • Agencies SHOULD
    I am rethinking how I would deal with elements of designs where a security control says agencies should… I have been notionally sharing in the agencies should = do what you want because that seems to be how some folks read the guidance. But of course, this is garbage, so today is the day where…